The allworx call assistant is a pcbased answering system which brings the power of enterprise attendant consoles directly to small business. Aside from excellent versatility, allworx phone systems provide smart features including call assistant, presence management and unified messaging. Our allworx systems with call assistant are specifically tailored to small and medium businesses. This allows the enduser to create custom call routes as well as view call history for their own extension. The call assistant pc software will be provided to you at the time the feature key is issued. Call assistant android app available to download from play store. Add windows for dial pad, call history, contacts, current calls, parked calls, and outside lines. The allworx system provides access to allworx system information and to configure personal settings. The allworx 48x is the largest and most powerful of any allworx system to date. Enable the allworx call assistant and the tsp driver. This text simply contains detailed instructions on how to uninstall call assistant in case you want to. Allworx call assistant is a pcbased answering position and personal call management tool that brings the power of enterprise features directly to small businesses. With my allworx manager portal, the administrator can enable specific end users the privilege to access their own portal login to the phone system. Call assistant is an addon tool for allworx phone systems that enable pcbased answering position and call management.
Extensions 96 up to with feature key 1 60 up to with feature key 1. Allworx 9212l ip phone with 12 programmable function keys and supporting up to 12 line appearances, the 9212l is a powerhouse communications tool. Whether your business has 10 employees at a single site or hundreds of employees at multiple sites, traditional phones lines, voip lines, t1 or t1pri, there is an allworx phone system designed with your business in mind. Introducing allworx verge verge is a new class of mobilefirst business phones designed for todays workforce on the go. Each allworx authorized partner can send up to two technicians to these free allworx technical training classes. Desktop voice integration allworx interact professional. Intuitive and fullyintegrated allworx call assistant, which offers operators and receptionists the ability to managed incoming calls and track phone lines. Call assistant is an innovative caller id program that logs caller id information name, number, datetime, rings, and if the call was answered into a database of unlimited size. Allworx call assistant is a pcbased answering position and personal call. User manuals, guides and specifications for your allworx call assistant 2. Call assistant is a program developed by allworx corp. Each allworx handset can have its own direct inward dial did information requires sip. Has anyone tried to figure out what the startstop record button in the call assistant actually does or how i can make my own hook into that button. Do you want to make tricks with your friends with your android smartphones.
Allworx call assistant for 6x phone system finallya costeffective answering position and personal call management tool designed specifically for small businesses. Contact the allworx administrator for the latest download. Database contains 1 allworx call assistant manuals available for free online viewing or downloading in pdf. Page 1 allworx call assistant a l l w o r x c a l l a s s i s t a n t answering position for small and medium businesses finally a costeffective answering position and personal call management tool designed specifically for small businesses. We do not sell products or charge fees, we simply want your participation to make this the number one stop for allworx installation help and guidance. Here we are going see about an app which makes a fake call to your phone after a predetermined time. Call assistant is a fullyintegrated pc software tool. Still, the call recording problem was not corrected. Call assistant allows operators and receptionists to monitor the state of every line in the system and dispatch calls by answering, transferring, parking or sending them to. If you have voicemail, the if you have voicemail, the messages light on your allworx phone will be lit. When licensed on the allworx server, the intuitive design works in combination with any allworx ip phone.
This page is not a piece of advice to uninstall call assistant by allworx corp from your pc, nor are we saying that call assistant by allworx corp is not a good software application. The allworx message center provides unified messaging for allworx users. The allworx server must have a feature key to use the call assistant software. Tapi compliant included for all users with call assistant license. Allworx interact and interact professional version 2. Call assistant this key enables the allworx call assistant and the tsp driver. How it works both local or remote to monitor the state of every line and every handset in an elegant and easytouse application. Learn about the features of allworx call assistant 2. Allworx call assistant is a pcbased answering position and personal call management to.
Allworx lets you add intelligence to managing your inbound calls and apply productivity. Allworx interact enterprise free version download for pc. Allworx call assistant call assistant is a pcbased answering position and personal call management tool that brings the power of enterprise call processing directly to your business. Door speakerphone and door relay tools for an additional layer of office security. Share your personal contacts from mobile devices and outlook with your verge phone. Allworx phone system allworx resellers telco depot. Allworx call assistant is a pcbased answering position and personal call management tool. Jul 16, 2011 allworx phone systems provides complete allworx digital phone solutions nationwide. My allworx manager user guide allworx system software 8. Call log records from allworx contain information about the caller phone and the dealed phone, as well as extra information such as the call duration. An end user document describing how to use the allworx pbx call assistant business phone system pc.
Automatic call distribution dual language support call assistant mobile link supercharge your phone system with these advanced software features. Call assistant allows operators or receptionists to monitor the state of every line in the system and to effectively dispatch calls by. View provides browserbased, realtime call activity dashboards and historical call reporting for allworx systems so you can make smarter decisions whether monitoring agent and queue productivity, or managing telecom resources. The allworx call assistant is a userfriendly graphical application intended to be used by an individual functioning in the role of an operator or receptionist. Recording a call wo call assistant allworx technical. Contact the allworx administrator for this information. Instantly handoff active calls to and from your favorite mobile device and verge phone. Allworx call assistant manuals and user guides, software.
Phone system network servers reports maintenance the allworx server web administration interface has builtin descriptions, help, and tips on many of its pages. Call assistant allows operators and receptionists to monitor the state of every line in the system and dispatch calls by answering, transferring, parking or sending them to voicemail. The internet call access feature key involves a allwodx time license fee for unlimited users. Get the full specs on the allworx verge 93xx ip phone series. The allworx call assistant is a graphical application intended to be used by an individual functioning in the role of an operator or receptionist. This phone can be programmed for any combination of pbx call appearance, key system line appearance, queue appearance, speed dialing, direct station dialing and busy lamp field. Apr 25, 2012 allworx call assistant gcctelecomguru. Weve developed an app that pulls our client info from exchange server, and we can call them with the allworx, but we havent been able to figure out how to record the calls. The text above is not a piece of advice to remove call assistant by allworx corp from your computer, nor are we saying that call assistant by allworx corp is not a good application for your computer. Download quick reference manual of allworx call assistant 2. The allworx 24x is designed for businesses of up to users. User manuals, guides and specifications for your allworx call assistant software. Contact the allworx administrator for the latest download version of the call. I also tried running the call assistant under a different user account as well as connecting it to a different phone different allworx login, but the problem was tied to the pc, not a windows or allworx user account.
Call assistant my allworx manager allworx server features that require authenticated user access using a handset keypad use the new pin. Allworx provides a wide range of software feature options to help your business increase. Call assistant is designed for small and medium businesses and enables features such as centralized call management and a built in gui. Allworx 6x telco enterprises voip home security fresno. With convenient functions, you can easily manage your calls and messages with call assistant. Allworx is a registered trademark of inscitek microsystems. Allworx phone systems, including ip phones, call assistant and power supplies make stateoftheart voip communications affordable and accessible by leveling the playing field with largecorporation features, easy installation and increased business productivity right out of the box. These call records contain important information about each call, including whether it was an incoming call, and outgoing call, or another type, such as an internal extension to extension call. This page only contains detailed instructions on how to remove call assistant supposing you want to.
To use the call assistant application, users must know their my allworx manager username and password as well as the allworx server ip address. An end user guide describing the message center voicemail, conference center, and my allworx manager features. Allworx phone systems provides complete allworx digital phone solutions nationwide. With interact pro, its just one click to dial, transfer, or record calls. Mar 02, 2014 call assistant android app available to download from play store. Allworx phone systems have everything every option, every feature that youre going to want, and itll be tough to find another one thats even close in terms of pricing. Interact professional combines the ease of a pcbased interface with the high voice quality of the allworx ip phone to boost employee productivity. Configure and use allworx call assistant tce company, inc. Reach for android and ios, interact for windows, and view call reporting. How to use allworx phone advanced features duration. Allworx software features allworx software features advanced options for improved communications. Alternatively, source code archives may be downloaded directly at. Call assistant not recording calls allworx technical.
Allworx view and view acd learn about allworx view and view acd. An end user document describing how to use the allworx pbx call assistant. Contact the allworx administrator for the latest download version of the call assistant application. At allworxinstalls, were dedicated to providing free guides and online tutorials for it professionals and technicians. An allworx phone must be used with this software and additional software is required. Interact professional, a peruser license application, adds multiple active windows for current calls, parked calls, call history, dial pad, system and outlook contacts, allworx system user presence and status, and many more. Open a web browser and enter the allworx server url. Well do everything we can to accommodate your request as long as there is space available. If youd like to send additional technicians or would like a refresher course, please contact your allworx crm. Allworx call assistant is a pcbased answering position and personal call management tool that brings the. The software is designed to connect to the internet and adds a windows firewall exception in order to do so without being interfered with. Allworx interact enterprise the allworx interact application enables users to control a handset with convenient access to call history and contacts from the allworx directory. Knoxville allworx business phone system user downloads. To find out if you have the feature key installed, or to enter a new feature key, go to the allworx administration page and click on feature keys in the maintenance section.